Called US Air (Motto: We hate to fly, and we hate you too!) this morning to try and change a flight. My request was pretty simple, or at least so I thought. I wanted to leave on the same flight at the same time, just one day later.

“Uhh… hang on sir, let me see what the fare difference is…”

“Fare difference? Uhh… OK.”

“Mr. Lasord, if you book this flight, the fare difference will be four hundred twenty-eight dollars, plus the hundred dollar change fee.”

“What?!? You’re shitting me, right? Five hundred and twenty-eight dollars extra to leave one day later? Forget it.”

-Click-

Is extortion part of their grand scheme to exit bankruptcy?

Expedia.com had the same extremely overpriced flight listed for a mere $171, which I gladly booked online, without any “help” from customer service.

I have to wonder what kind of drugs they lace the curry with over at US Air’s Department of Customer Screwing, which I am pretty sure is located in Bombay.

Riding season can’t start soon enough.

Author: frenchy